Since the opening question of the recent UK Parliamentary Evidence Check for Homeopathy, Boots ‘Pharmacy-led Health and Beauty Retailer’ have come under pressure to justify the presence of homeopathic remedies on its shelves. This was quickly followed by an open letter organised by the Merseyside Skeptics Society asking them to remove them.
A letter to Boots in support of its continued supply of homeopathic treatments today received this response:
“Thank you for taking the time to contact us about the sale of Homeopathic products in our stores.
At Boots we take our responsibilities as the leading Pharmacy-led Health & Beauty retailer in the UK very seriously and as part of this we pride ourselves on being able to offer all of our customers a choice of products that support them in their day-to-day lives. We know that many people believe in the benefits of complementary medicines and we aim to offer the products we know our customers want.
I’m delighted to hear that you want us to continue to sell these items and you’ll be pleased to know that you can still find these in our stores. Additionally, our Pharmacists are trained healthcare professionals and they’re on hand to offer advice on the safe use of complementary medicines in line with guidance offered by the Royal Pharmaceutical Society of Great Britain.
Thank you once again for your positive feedback and, of course, for your valued custom.
Boots Customer Care”